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We are having an issue with going from single to multi record view with F21. It seems to be deactivated. Is there a setup that controls single/multi viewing of records?

We have had reports of losing the functonality of the F21 key on the PC due to the installation of other software on the PC. The way you can test if the PC keyboard has been re-mapped is to use the command WRKACTJOB

WRKACTJOB Screenshot

Then use F21=Nondisplay instructions/keys or it will say Display instructions/keys. If the screen does not change then the F21 key has been remapped.

F21 Screenshot Sample

For more information on keyboard mapping visit –

Last update:
2016-10-17 21:59
Kathy Stolzenburg
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